By accessing or using the My Furniture Mart website, placing an order, or visiting our showroom, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with these Terms and Conditions in full.

These Terms apply to all visitors, customers, and anyone else who accesses or uses our services. Your continued use of the website following any updates to these Terms constitutes acceptance of the revised Terms.

My Furniture Mart is a furniture retail business operating online at myfurnituremart.com and from our physical showroom located at 1234 Furniture Blvd, Suite 100, Houston, Texas 77077. We sell bedroom furniture, living room sets, dining furniture, and home accessories to customers across the United States.

For any questions about our business or these Terms, contact us at info@myfurnituremart.com.

Permitted Use

You may use our website solely for lawful purposes — browsing products, placing orders, and accessing customer support. You agree not to use the website in any way that violates applicable laws or regulations.

Prohibited Activities

• Using the site for any fraudulent or unlawful purpose
• Attempting to gain unauthorized access to any part of the website or its systems
• Scraping, crawling, or harvesting data without our written consent
• Transmitting viruses, malware, or any harmful code
• Posting or transmitting defamatory, offensive, or misleading content
• Impersonating My Furniture Mart or any of its employees
• Using automated tools to place orders or interact with the site

We reserve the right to terminate access for any user who violates these terms without notice.

Creating an account on our website is optional but allows you to track orders, save addresses, and access order history. When registering, you agree to:

• Provide accurate, current, and complete information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

Product Descriptions

We make every effort to display our products accurately, including colors, dimensions, and materials. However, we cannot guarantee that your screen’s display of colors will be exactly accurate. Product images are for illustrative purposes. Dimensions are approximate and may vary slightly.

Pricing

All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time. If a pricing error is discovered after you place an order, we will contact you and give you the option to proceed at the correct price or cancel the order for a full refund.

Availability

Product availability is not guaranteed. If an item becomes unavailable after your order is placed, we will notify you promptly and offer a full refund, a comparable substitute, or the option to wait for restocking.

Order Confirmation

Placing an order constitutes an offer to purchase. Your order is not confirmed until you receive an order confirmation email from us. We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or orders containing pricing errors.

Payment Methods

We accept all major credit and debit cards, and other payment methods displayed at checkout. All transactions are processed securely. Payment must be received in full before an order is processed and shipped.

Financing & Lease-to-Own

We offer financing and lease-to-own options through approved third-party providers. These arrangements are subject to the terms and conditions of the respective financing partner. My Furniture Mart is not responsible for the terms, rates, or decisions made by financing providers.

Order Cancellations

You may cancel an order before it has been processed for shipment by contacting us at info@myfurnituremart.com. Once an order has shipped, our return policy applies. Custom or made-to-order items cannot be cancelled once production has begun.

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference. Key points include:

• We ship to all 50 US states. International shipping is not currently available.
• Delivery timeframes are estimates and not guarantees.
• Risk of loss and title for items pass to you upon delivery to the carrier.
• In-store pickup is available at our Houston showroom during business hours.
• Shipping costs are calculated at checkout based on item size, weight, and destination.

Please review the full Shipping Policy for complete details on carriers, timeframes, freight deliveries, and claims procedures.

Return Window

We accept returns on most items within 30 days of delivery, provided the item is unused, in its original condition, and in original packaging. Items that show signs of use, assembly, or damage caused by the customer are not eligible for return.

Non-Returnable Items

• Custom or made-to-order furniture
• Items marked as final sale or clearance
• Mattresses and bedding (for hygiene reasons)
• Items damaged due to customer misuse or improper assembly

Return Process

To initiate a return, contact us at info@myfurnituremart.com with your order number and reason for return. Do not return items without prior authorization. Return shipping costs are the customer’s responsibility unless the return is due to our error or a defective product.

Refunds

Approved refunds are processed within 7–14 business days of receiving the returned item in acceptable condition. Refunds are issued to the original payment method. Original shipping charges are non-refundable unless the return is due to our error.

Manufacturer Warranties

Many products sold by My Furniture Mart are covered by manufacturer warranties. Warranty terms vary by product and manufacturer. Details are provided in the product listing or documentation included with your purchase. Warranty claims must be made directly with the manufacturer unless otherwise stated.

Our Limited Warranty

My Furniture Mart warrants that products will be free from defects in materials and workmanship at the time of delivery. This warranty does not cover normal wear and tear, damage caused by misuse or accidents, modifications made by the customer, or damage resulting from improper assembly.

Disclaimer

Except as expressly stated, My Furniture Mart makes no additional warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

All content on the My Furniture Mart website — including text, images, logos, graphics, product descriptions, and design elements — is the property of My Furniture Mart or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a purchase. By using our services, you agree to the collection and use of your information as described in our Privacy Policy, which is incorporated into these Terms by reference.

We do not sell your personal information to third parties. Information collected is used solely to process orders, improve our services, and communicate with you about your purchases and our offerings.

To the fullest extent permitted by law, My Furniture Mart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services — including but not limited to loss of profits, data, or goodwill.

Our total liability to you for any claim arising out of or relating to these Terms or your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

You agree to indemnify, defend, and hold harmless My Furniture Mart, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or relating to your use of our website, your violation of these Terms, or your violation of any rights of a third party.

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Harris County, Texas.

In the event of a dispute arising from these Terms or your use of our services, we encourage you to contact us first at info@myfurnituremart.com to seek an informal resolution. Most issues can be resolved quickly through direct communication.

If informal resolution is not possible, disputes shall be resolved through binding arbitration in Harris County, Texas, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

Marketing SMS

By opting in to SMS marketing on our website or at our showroom, you consent to receive marketing text messages from My Furniture Mart via Twilio Inc., including promotions, new arrivals, and exclusive offers. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

Transactional SMS

By providing your phone number and placing an order, you consent to receive transactional SMS messages from My Furniture Mart via Twilio Inc., including order confirmations, delivery updates, and appointment reminders. These messages are necessary for order fulfillment. Reply STOP to opt out.

Email Communications

By creating an account or placing an order, you consent to receive transactional emails related to your purchase. You may opt out of marketing emails at any time by clicking “Unsubscribe” in any email. Transactional emails related to your orders cannot be opted out of while your order is active.

My Furniture Mart reserves the right to update or modify these Terms and Conditions at any time. Changes are effective immediately upon posting to our website at myfurnituremart.com. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

We recommend reviewing these Terms periodically. For significant changes, we will make reasonable efforts to notify customers via email.

If you have questions about these Terms and Conditions or need clarification on any policy, reach us through the channels below.